Privacy & Cookie Statement – Patch & Score
Introduction
Patch & Score respects your privacy and handles your personal data with care. In this privacy and cookie statement we explain which data we collect, what we use it for and how we protect your privacy. We process personal data in accordance with the General Data Protection Regulation (GDPR, EU 2016/679).
1. Data controller
Patch & Score
Havenweg 100
6122 EK Buchten, The Netherlands
Chamber of Commerce (KvK): 97376639
VAT number: NL005266850B92
Email: patchandscore@gmail.com
2. Personal data we process
We process the following data when you place an order or contact us:
– First and last name
– Address details
– Email address
– Phone number (optional)
– Payment data (only confirmation of payment through our payment provider)
– Order information
3. Purposes and legal basis
We use your data for the following purposes:
– Processing and delivering your order (performance of a contract)
– Customer service and communication (performance of a contract)
– Administrative and tax obligations (legal obligation)
– Sending promotions or newsletters, only where you have given consent (consent, which you can withdraw at any time)
4. Sharing personal data
Your data is only shared with third parties where this is necessary for our service:
– DHL, for shipping
– Mollie and PayPal, for payment processing
– Our accountant and the tax authorities, where legally required
We do not sell your personal data. Where a processor is located outside the European Economic Area, transfers take place on the basis of the European Commission’s Standard Contractual Clauses.
5. Retention period
We keep personal data for as long as necessary to fulfil the purposes for which it was collected, or for as long as the law requires (for example 7 years for tax records).
6. Your rights
You have the right to access, correct or erase your personal data. You can also object to processing, request restriction of processing, or request data portability. Contact us at patchandscore@gmail.com and we will respond within one month.
7. Security
We take appropriate technical and organisational measures to protect your data against loss or unlawful processing.
8. Cookies
Our website uses the following cookies:
– Functional cookies: necessary for the webshop to work (such as your shopping cart)
– Analytical cookies: to measure how the site is used (anonymised, for example through Google Analytics)
– No tracking or marketing cookies without your explicit consent
On your first visit we ask for your consent for cookies that are not strictly functional. You can withdraw that consent at any time through your browser settings.
9. Complaints
If you have a complaint about how we handle your data, please contact us first. You also have the right to lodge a complaint with a supervisory authority. Our lead supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), www.autoriteitpersoonsgegevens.nl. You may also complain to the supervisory authority in your own EU country.
10. Contact
For questions about this privacy and cookie statement, contact us at:
patchandscore@gmail.com